You may submit your complaint regarding services provided by our Company that concern you, by completing and submitting the Complaint Submission Form (click here to find) through one of the following communication channels:

1. Electronic Submission - Online to the following email address: clientcomplaints@omnitouch.com.cy.

2. By Post mail to the following postal address:

‍ ‍ 42 Agias Fylaxeos Street, 3025 Limassol, Cyprus.

Please note that by submitting your complaint, you confirm that you have read the Omnitouch Cyprus Ltd Privacy Policy, available on the Company’s website (click here to find), and that you understand and accept its provisions. You acknowledge that, for the purpose of handling your complaint, the Company will process your personal data in accordance with the applicable legal and regulatory framework, including the General Data Protection Regulation (GDPR). You further acknowledge that such processing is carried out in compliance with the applicable legislative and regulatory requirements and for the protection of the Company’s legitimate interests.

What Information Do We Need?

In order for your complaint to be examined, you must provide information such as:

· Personal information and contact details.

· Detailed description of the complaint.

Complaints with missing information will not be examined.

How Do We Handle Your Complaint?

We investigate your complaint objectively, taking appropriate corrective actions where deemed necessary, keeping you informed accordingly.